Joy Global (now Komatsu Mining Corp.) is a world-class manufacturer and services provider for high-productivity mining equipment. Customers around the globe use are using Joy Global products and services on the very largest mining projects in energy, industrial, and hard rock minerals. Over the years it has grown both organically and by acquisition, to the point where it how has eight major brands, 12,000 employees, and offices in 20 countries. With each acquisition came new data, new data management systems, and new challenges for creating, storing, using, and sharing engineering data.
In 2009, the company decided it must standardize on a single product data management system (PDM). “Our access and files were out of control,” says Joy Global’s Norm Kopp. Research on how to proceed started with a simple step. The small team assigned to the job looked at only 10 shared directory folders on the corporate network. More than 675 users had access across the 10 folders, with no tighter level of access control. In one directory alone, there were more than 1 million documents, taking up more than 2 terabytes. “We knew there just had to be a better way,” recalls Kopp. Their engineering data had become an uncontrolled monster hiding inside the organization.