CIO Magazine Names Synergis Software a Top Technology Provider for Utilities

Feb 12, 2016 10:44:00 AM / by Synergis Software posted in News, energy, CIO Magazine, Marketing, accolades, CIO Review

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Renewable energy sources are shifting the economic and geographic dimensions of production, distribution, and consumption. Traditional energy sources are more abundant than ever. Water and wastewater utilities cope with the contradictory demands of conservation and increased demand. If there ever was a time for technology to be of service to the public and private Utilities of the world, it is now.

CIO Magazine recently assembled a team of prominent CEOs, CIOs, CMOs, VCs, and analysts, along with the CIO Magazine editorial board, to evaluate Utility technology solution providers. They came up with a list of the “most promising utility technology solution providers.” Synergis Software made the list for Adept, the workgroup and enterprise solution for managing complex engineering information.

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Synergis Support Gets High Marks for Customer TLC

Jun 18, 2015 3:45:18 PM / by Synergis Software posted in News, support, Marketing, accolades, Helpdesk, Helpdesk International, HDI

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Technology is well established as the high-octane fuel driving companies to go the distance to improve worker productivity, achieve operational efficiencies and to stretch the limits of innovation. But even the most sophisticated software can't help organizations meet these lofty goals on its own. It takes a lot of hands-on TLC to keep the software engines running smoothly. That's why companies shouldn't overlook the customer service piece when they're evaluating enterprise software.

Think about the fact that in both consumer and enterprise circles, customer experience has become one of those "next big things." Delivering a top-notch customer experience goes hand in hand with a dogged focus on customer service and support, yet many large enterprise software vendors seem to be missing that piece as part of their DNA.

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