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Dow Chemical Deploys Synergis Software’s Adept Engineering Information Management to Support Global Operational Excellence

Synergis Software

Synergis Software

Synergis Adept provides a single, global portal to quickly access as-built and capital project engineering documents via high quality, searchable metadata

Synergis Software, developers of the Synergis Adept Engineering Information Management (EIM) solution announced today that The Dow Chemical Company (NYSE: DOW) has selected and deployed the Adept EIM solution to over 4,000 users across the global enterprise. Dow’s five key objectives for Adept EIM include: Quick access to as-built and capital project engineering documents; improved global collaboration; greater protection for intellectual property; robust auditing and compliance; and accelerated post-project data handover.

“Dow Chemical has in excess of three million engineering documents around the world that were in at least 20 different information management systems,” states Gregg Schuler, global manager of collaboration for Dow Engineering Solutions. “Many of these systems were either unsupported, homegrown, outdated, or had poor usability, which could have resulted in documents being misplaced, incorrect documents being used, and projects being delayed. It was Dow’s Six Sigma process that recognized this issue and set us down a path to select a commercial document and information management system.”

Dow’s Rigorous Selection Process

Dow had a systematic process for selecting an engineering information management solution, which started with a list of 85 very specific functionality components that they ranked according to priority. “We went to the marketplace and examined eight different applications, and then did a more detailed assessment of four,” explains Mr. Schuler. “Finally, we had an onsite proof of concept for two—sort of an ‘install off’—and we ended up selecting Adept.”

According to Mr. Schuler, Dow chose Synergis Adept for these reasons:

  • The software was installed and successfully tested in three days
  • It’s an intuitive, mature product, with tens of thousands of users
  • It is purpose built for engineering information management
  • It met requirements almost entirely without customization or coding required
  • It’s a low risk, highly reliable, intuitive solution

Dow Extends the Scope of Adept Engineering Information Management

Dow’s initial plan was to use Adept to manage only as-built plant documents. “We wanted to ensure that when the engineering team starts another project to upgrade an existing facility, they have immediate access to the current versions of those documents,” says Mr. Schuler.

Dow’s Engineering Group found they also had a need to use Adept to manage large capital projects. Schuler explains, “We are now using Adept to collaborate with our suppliers, in terms of receiving design documents; conducting internal reviews; using workflow to evaluate the documents; performing mark ups; and then returning documents to the vendor for updates. Adept is also helping us to dramatically speed handover upon project completion. “

About Dow

Dow (NYSE: DOW) combines the power of science and technology to passionately innovate what is essential to human progress. The Company is driving innovations that extract value from material, polymer, chemical and biological science to help address many of the world’s most challenging problems such as the need for clean water, clean energy generation and conservation, and increasing agricultural productivity. Dow’s integrated, market-driven, industry-leading portfolio of specialty chemical, advanced materials, agrosciences and plastics businesses delivers a broad range of technology-based products and solutions to customers in approximately 180 countries and in high-growth sectors such as packaging, electronics, water, coatings and agriculture. In 2015, Dow had annual sales of nearly $49 billion and employed approximately 49,500 people worldwide. The Company’s more than 6,000 product families are manufactured at 179 sites in 35 countries across the globe. References to “DOW” or the “Company” mean The Dow Chemical Company and its consolidated subsidiaries unless otherwise expressly noted.

About Synergis Software

Synergis Software is the developer of Adept engineering information management solutions.  A pioneer in the industry, Synergis Software enables companies with complex engineering and business information to achieve faster access to documents anywhere, ensure version control, automate workflow, facilitate collaboration, protect IP and simplify compliance.

Their flagship software, Synergis Adept, helps manage, control and secure business and engineering information throughout the enterprise and throughout the lifecycle of simple and complex projects. For immediate questions on software and services, please call 800.836.5440.

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