How Joy Global Tamed their Global PDM Monsters

Joy Global is a world-class manufacturer and services provider for high-productivity mining equipment. Customers around the globe use are using Joy Global products and services on the very largest mining projects in energy, industrial, and hard rock minerals. Over the years it has grown both organically and by acquisition, to the point where it how has eight major brands, 12,000 employees, and offices in 20 countries. With each acquisition came new data, new data management systems, and new challenges for creating, storing, using, and sharing engineering data.

In 2009 the company decided it must standardize on a single product data management system (PDM). “Our access and files were out of control,” says Joy Global’s Norm Kopp. Research on how to proceed started with a simple step. The small team assigned to the job looked at only 10 shared directory folders on the corporate network. More than 675 users had access across the 10 folders, with no tighter level of access control. In one directory alone, there were more than 1 million documents, taking up more than 2 terabytes. “We knew there just had to be a better way,” recalls Kopp. Their engineering data had become an uncontrolled monster hiding inside the organization. (more…)

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Dow Chemical Deploys Synergis Software’s Adept Engineering Information Management to Support Global Operational Excellence

Synergis Adept provides a single, global portal to quickly access as-built and capital project engineering documents via high quality, searchable metadata

Synergis Software, developers of the Synergis Adept Engineering Information Management (EIM) solution announced today that The Dow Chemical Company (NYSE: DOW) has selected and deployed the Adept EIM solution to over 4,000 users across the global enterprise. Dow’s five key objectives for Adept EIM include: Quick access to as-built and capital project engineering documents; improved global collaboration; greater protection for intellectual property; robust auditing and compliance; and accelerated post-project data handover.

“Dow Chemical has in excess of three million engineering documents around the world that were in at least 20 different information management systems,” states Gregg Schuler, global manager of collaboration for Dow Engineering Solutions. “Many of these systems were either unsupported, homegrown, outdated, or had poor usability, which could have resulted in documents being misplaced, incorrect documents being used, and projects being delayed. It was Dow’s Six Sigma process that recognized this issue and set us down a path to select a commercial document and information management system.” (more…)

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Don’t Forget the Big Picture

Engineers are detail-oriented; it’s the nature of the job. But there are times when it is good to think about the bigger picture. Whether the “big picture” is establishing best practices, launching a Six Sigma review of engineering or business processes, or calculating return on investment (ROI) for new products or services, establishing the big picture first is a very good way to make sure the right details are being accomplished.

Despite having computers in the workplace for more than a generation, there are still many aspects of business where the full utilization of digital technology is not happening. Many businesses, not just engineering businesses, are discovering new ways to fully realize digitalization in their businesses.

Google Chief Economist Hal Varian recently wrote an article for the International Monetary Fund on the importance of continually looking for “big picture” ways to increase and improve the use of computer technology in business. His audience was economists and politicians — definitely a “big picture” audience — but there are good lessons in his ideas for all of us.

Varian focused on five themes. Let’s take a look at his themes from the viewpoint of engineering data management.  (more…)

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